Monday, 05 June 2017 00:00

DPTI Rail Maintenance Works - Online Notifications

The Department of Planning, Transport and Infrastructure (DPTI) often has to undertake essential maintenance works on metropolitan train and tram lines through the night to avoid impacting day services. To date, residents who live within close proximity of the planned night works have been provided with advance notice in writing.  However, it is often difficult to notify residents of changes to the date, details and location of works due to weather conditions, logistical considerations or in response to emergency work activities.

To help overcome this issue, DPTI has introduced an electronic notification system to enable residents surrounding the rail corridors (including the tram line) to receive rail maintenance works notifications via email or SMS. This will allow residents to be notified of upcoming night works in a more timely manner, including unplanned works.

To subscribe to receive electronic rail maintenance notifications, residents should visit and enter their contact and address details.  From that time, they will receive electronic notifications of works that occur within the vicinity of the address they nominate.  Written notifications will be phased out from 1 July 2017.  All information will be kept confidential. Notifications will include the option to ‘opt out’ of receiving notifications at any time.

Residents who do not have a mobile phone or e-mail can request family members, neighbours or friends to register to receive notifications on their behalf.  The new service is not restricted to residents, as businesses or other property occupants can also register to receive such notifications. 

As this new service is of direct relevance to your community, we would appreciate you communicating its availability to your constituents.  DPTI commenced promoting the service from 16 May 2017. 

You may also wish to subscribe your electorate office to receive such notifications, so that you can be informed of when night works will be occurring in your electorate. 

In addition to this new service, the online Rail Maintenance Works Calendar is updated regularly as dates of upcoming maintenance works are confirmed. Any planned rail closures are also published on the calendar to provide as much advance notice to rail passengers as possible. To register for notifications or view the calendar, visit

If you have any enquiries about the Rail Maintenance Works Calendar or the electronic notification system, email This email address is being protected from spambots. You need JavaScript enabled to view it. or call 1300 794 880.  

Read 455 times Last modified on Monday, 05 June 2017 16:44

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